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  • Closing your account is easy. Simply log in to your parkbytext account, and select the ‘Close account’ button at the bottom of the ‘My Account’ page. Any outstanding balance will be refunded in due course to the card associated with your account. A $1 administration fee will be applicable on account closures. Please check your bank statement for the refund amount. Please refer to our Terms & Conditions.

  • Your account balance will remain in your account until April 30th. From April 30th our Accounts department will begin the process of closing each account and removing any balances. Refunds can be processed up to April 30th.From May 1st, any queries and refund requests can be directed to refundsus@parkbytext.com.
No, you will  have access to your account up to this date. 
No your account credit will not be automatically transferred over to any other service.
No customer information will be passed on to any third party.